Refund Policy

1. Digital Service Notice

kkaloo is a fully digital subscription service. All plans grant immediate access to digital content and tools. Refunds are handled as described below.

2. Trial Charge

The $0.99 trial charge is non-refundable once you have accessed the service. It covers your first 7 days of full access. If you cancel before day 7, no further charges will be made.

3. Money-Back Guarantee

If you are not satisfied within the first 7 days of your first paid weekly, monthly, or yearly subscription (after the trial period), you may request a full refund. To qualify:

• The request must be submitted within 7 days of the first paid charge
• This applies to your first billing period only — not to renewals

4. Renewal Charges

Subscriptions renew automatically. If you forgot to cancel, contact us within 48 hours of the renewal charge. We may issue a refund at our discretion if the account was unused since renewal.

5. Non-Refundable Situations

• The $0.99 trial charge
• Requests submitted more than 7 days after the charge
• Renewal charges after the first billing period (except exceptional circumstances)
• Accounts suspended for Terms of Service violations

6. How to Request

Email support@kkaloo.com with subject "Refund Request". Include your registered email and the charge date. We process eligible refunds within 5–10 business days to the original payment method.

7. Contact

Aykon Group OU
Reg number 16700066 · VAT EE102774182
Harju maakond, Tallin, Mustamae Linaosa, Kadaka tee 72a, 12618, Estonia
Refund queries: support@kkaloo.com